Privacy Policy

Depending on how you use The Alignment Collective, the following information may be collected:

• Your name, email address and phone number.
• Your birth date, birth time and birth location where these details are required for the service you choose.
• Your questionnaire and reflection answers, selected topics, intentions, focus areas and questions.
• Information needed to check whether you have completed a required earlier service.
• Your service orders, booking selections, appointment date, appointment time and session format.
• Your payment status, the amount paid and any promotion code or discount applied. Full card details are not received or stored by The Alignment Collective.
• For a Personal Alignment Session, your required consent to transcription and the transcript created from your session.
• Correspondence between you and Aimee, including questions, booking requests and service-related emails.
• Aimee's private practitioner notes about your services and your work together.
• Reports and other files uploaded to your private client record, including released and earlier versions where these need to be retained as part of the service history.
• Your report-release and delivery history, including whether a secure report link has been sent or resent.
• For energy sessions: your touch choice, the consent wording you agreed to, and when you agreed. Any brief session notes Aimee records.
• Feedback you choose to give after a report, and communications related to it.
• Booking and calendar information processed through Microsoft 365, Outlook and Microsoft Teams, including calendar availability, invitations and online meeting details where applicable.
• Raw Human Design chart reference data calculated from the birth details you provide, where this forms part of your service. This information is retained privately for Aimee's practitioner use.
• Basic technical and security information generated when you use the website, such as dates and times, device or browser information, network information, access records and error logs.

You don't need to share your health history. If something would help keep your session safe and comfortable, such as pregnancy, an injury, sensitivities, or anything you would like avoided, you can share just that. Please don't send full medical records.

Your information may be used:

• To receive and manage your order or booking.
• To confirm that you meet any prerequisite for a service.
• To provide the service you requested and maintain an accurate private client record.
• To review your questionnaire and reflection answers and preserve your progress over time.
• To support the Personal Alignment Session conversation, post-session review and pattern recognition, and preparation of your Reflection Report using the required session transcript.
• To prepare reports through The Alignment Collective's practitioner-led report process and enable Aimee to review and release them before delivery.
• To process payments, apply promotion codes or discounts, confirm payment and manage any payment or refund issue.
• To check appointment availability, prevent conflicting bookings and send calendar invitations or Microsoft Teams meeting details where applicable.
• To send confirmations, secure report links, calendar information, service messages and replies to your questions.
• To protect clients, Aimee and the website, and to prevent fraud, misuse or unauthorised access.
• To meet legal, accounting and record-keeping obligations.

Transcription is required for a Personal Alignment Session and you must expressly consent before you can book. The transcript allows Aimee to remain present during the conversation and supports post-session review, pattern recognition and preparation of your Reflection Report.

The transcript is part of your private practitioner record. It is not used to make an automated decision about you.

Alignment Recognition Reports, Alignment Guidance Reports and post-session Reflection Reports are prepared through The Alignment Collective's practitioner-led report process and are reviewed and released by Aimee before delivery.

When a report is ready, Aimee uploads it and manually releases it through the website. You are sent a secure link for your order. The website checks that the link is valid before providing temporary access to the latest released report file. The report is not attached to the email.

Please keep your report link private and contact Aimee if you believe it has been shared or used without your permission.

Payments are processed by Stripe in New Zealand dollars. Your card details are entered directly into Stripe's payment service. The Alignment Collective does not receive or store your full card number.

The Alignment Collective retains the information needed to match the payment to your order or booking, including payment status, transaction references, the amount paid and any promotion code or discount used. A valid promotion code may reduce the balance to zero, in which case the order or booking can be confirmed without a card charge.

Stripe handles payment information under its own terms and privacy policy.

Available appointment times are determined using The Alignment Collective's booking rules together with Aimee's Microsoft 365 and Outlook calendar availability. Calendar information is used to help avoid conflicts, but the availability shown is not a guarantee until the booking and payment have been confirmed.

After a confirmed paid booking, relevant appointment details may be added to Aimee's Microsoft 365 calendar and included in a calendar invitation. A Microsoft Teams meeting link is created and sent where that format applies.

For appointments at Aimee's Hamilton space, the exact address is not published on the legal pages or public service pages. It is released only after a paid booking is confirmed, through the confirmation information, email and calendar invitation.

Trusted service providers and practitioner tools are used to operate The Alignment Collective. They support functions such as website and database hosting, secure file storage, payment processing, email delivery, transcription, calendar availability, calendar invitations, online meetings, report preparation support and specialist chart calculations.

These include Lovable, for website hosting and service emails; the cloud database and file storage that the website runs on; Stripe, for payments; Microsoft 365, Outlook and Teams, for calendar and meetings; Human Design Hub, for chart calculations from birth details where relevant; and ChatGPT (OpenAI), which Aimee may use outside this website to help prepare written reports, using only the information needed. Some providers may store or process information outside New Zealand.

Reports are written and reviewed by Aimee and uploaded manually. They are never generated automatically by this website.

Only information reasonably needed for a provider's or tool's role is shared. They handle that information under their own privacy terms and security arrangements. Reports remain practitioner-led, and are reviewed and manually released by Aimee before delivery. No decision about you is made solely by an automated process.

Reasonable safeguards are used to protect personal information, including restricted practitioner access, permission checks, protected file storage and time-limited report access.

No website or online service can guarantee perfect security. If you believe your information, access code or report link has been compromised, please contact hello@thealignmentcollective.net promptly.

What you share is kept confidential and used only to provide and improve your service, except where the law requires or allows disclosure, such as a serious safety concern.

Personal information is kept only for as long as it is reasonably needed to provide services, maintain appropriate practitioner and business records, resolve questions or disputes, meet legal obligations, and protect the security and integrity of the service.

Information that is no longer required will be securely deleted or de-identified where reasonably practicable. Different types of information may be retained for different periods depending on their purpose and any legal or professional record-keeping requirements.

Under the Privacy Act 2020, you may ask for access to the personal information held about you and ask for it to be corrected if it is inaccurate.

To make a request, email hello@thealignmentcollective.net. Aimee may need to confirm your identity before providing or changing personal information.

Your personal information is not sold and is not shared for another organisation's marketing.

If you have a privacy concern, please contact Aimee first at hello@thealignmentcollective.net so the matter can be reviewed and addressed.

If you are not satisfied with the response, you may contact the Office of the Privacy Commissioner in New Zealand.

This policy may be updated from time to time to reflect changes to the services, legal requirements or the way information is handled. The effective date at the top of the policy identifies the current version.

Please also read the Terms of Service.